Customer Service
03 2168 7800
Drop by our Information Counter where our Customer Service team is ready to assist you
General Enquiries
Locker Rental Service
Wheelchair Rental Services
Gift Wrapping Service
Baby Stroller Rental Facility
Facilities
ATM
- CIMB (Mezzanine Level & Concourse Level)
Parking
- Levels C, B1, B2, B3 & B4
- Valet Parking (East Entrance)
Nursing Room
- Mezzanine Level & Level 3
Surau (Prayer Room)
- Mezzanine Level
Toilets
- Level C, UC, M, Level 1, 2 and 3
Parking Services
Avenue K Shopping Mall’s parking facilities are managed by Times Parking (7.00am -11.00pm). Valet Parking services are also at the mall’s Main Entrance from 9.00am- 2.00am daily.
Parking Rates
Monday – Friday
Rates (RM)
First hour or part thereof
5.00
Every subsequent hour or part thereof
3.00
Per entry after 7.00pm – 7.00am (next day)
7.00
Saturday, Sunday / Public Holiday
First 2 hours
4.00
Every subsequent hour or part thereof
3.00
Valet Parking
For Premium Valet Parking
Per vehicle drive
(inclusive of first 4 hours parking fees) (Monday – Thursday)
30.00
Every subsequent hour or part thereof (Monday – Thursday)
3.00
(inclusive of first 4 hours parking fees) (Friday, Saturday, Sunday & Public Holiday)
40.00
Every subsequent hour or part thereof (Friday, Saturday, Sunday & Public Holiday)
3.00
For Basement Valet Parking
Per vehicle drive
12.00
Standard mall hourly parking charges apply in addition to valet fee.
Lost Ticket Penalty
50.00
For enquiries, kindly contact:
AK Information Counter, Ground Floor (10.00am – 10.00pm)
03–2168 7800
Times Parking Office (7.00am – 11.00pm)
03–9779 1185
AK Security Department (24 Hours)
03–2168 7871
24 Hours Operation Careline 1300 88 1698