Customer Service
03 2168 7800
Drop by our Information Counter where our Customer Service team is ready to assist you
![](https://www.avenuek.com.my/wp-content/uploads/2019/05/un-1-04.png)
General Enquiries
![](https://www.avenuek.com.my/wp-content/uploads/2019/05/un-1-05.png)
Locker Rental Service
![](https://www.avenuek.com.my/wp-content/uploads/2019/05/un-1-06.png)
Wheelchair Rental Services
![](https://www.avenuek.com.my/wp-content/uploads/2019/05/un-1-01.png)
Gift Wrapping Service
![](https://www.avenuek.com.my/wp-content/uploads/2019/05/un-1-02.png)
Baby Stroller Rental Facility
Facilities
![](https://www.avenuek.com.my/wp-content/uploads/2019/05/avenue-k-011.png)
ATM
- CIMB (Mezzanine Level & Concourse Level)
![](https://www.avenuek.com.my/wp-content/uploads/2019/05/avenue-k-031.png)
Parking
- Levels C, B1, B2, B3 & B4
- Valet Parking (East Entrance)
![](https://www.avenuek.com.my/wp-content/uploads/2019/05/avenue-k-041.png)
Nursing Room
- Mezzanine Level & Level 3
![](https://www.avenuek.com.my/wp-content/uploads/2019/05/avenue-k-061.png)
Surau (Prayer Room)
- Mezzanine Level
![](https://www.avenuek.com.my/wp-content/uploads/2019/05/avenue-k-071.png)
Toilets
- Level C, UC, M, Level 1, 2 and 3
Parking Services
Avenue K Shopping Mall’s parking facilities are managed by Times Parking (7.00am -11.00pm). Valet Parking services are also at the mall’s Main Entrance from 9.00am- 2.00am daily.
Parking Rates
Monday – Friday
Rates (RM)
First hour or part thereof
5.00
Every subsequent hour or part thereof
3.00
Per entry after 7.00pm – 7.00am (next day)
7.00
Saturday, Sunday / Public Holiday
First 2 hours
4.00
Every subsequent hour or part thereof
3.00
Valet Parking
For Premium Valet Parking
Per vehicle drive
(inclusive of first 4 hours parking fees) (Monday – Thursday)
30.00
Every subsequent hour or part thereof (Monday – Thursday)
3.00
(inclusive of first 4 hours parking fees) (Friday, Saturday, Sunday & Public Holiday)
40.00
Every subsequent hour or part thereof (Friday, Saturday, Sunday & Public Holiday)
3.00
For Basement Valet Parking
Per vehicle drive
12.00
Standard mall hourly parking charges apply in addition to valet fee.
Lost Ticket Penalty
50.00
For enquiries, kindly contact:
AK Information Counter, Ground Floor (10.00am – 10.00pm)
03–2168 7800
Times Parking Office (7.00am – 11.00pm)
03–9779 1185
AK Security Department (24 Hours)
03–2168 7871
24 Hours Operation Careline 1300 88 1698